SOLVED SOLVED SOLVED!!!
I’m trying to help my older buddy out who is having this problem. I have the same GPS myself but it’s been 2 years since I’ve used it.
For me the red box/exclamation point in the top right corner only ever came up if there was a no truck route nearby. He says it’s been on for two weeks while he’s been all over the country.
I had him check the truck profile for the weight and dimensions and that is still correct. Also went through the driver notifications and that’s not the problem either.
Anyone have any other ideas??

